Shipping & Packaging

Unframed Art Prints

  • Unframed prints ship FREE within Australia via Australia Post with tracking. 
  • I endeavour to process and pack your orders with care and efficiency. 
    • Small prints are backed with white foam board, protected by plastic and shipped flat between sturdy cardboard. 
    • Large unframed prints (approx. A2 or greater in size) are shipped unmounted and rolled inside a poster tube. 
  • My art prints are produced on demand by a third-party provider. Please allow up to 2-3 weeks for your print to arrive. If you need anything sooner, please contact me before ordering.
  • FREE local pick-up is available (Perth, WA only) – select this shipping option at checkout. I’ll contact you to arrange pick-up.
  • International shipping is available ($25 per order to New Zealand, $35 per order elsewhere). 
  • Once shipped, you will receive a confirmation email with tracking information.

Unframed Original Artworks

  • For unframed small originals, shipping is FREE within Australia. 
  • FREE local pick-up is available (Perth, WA only) – select this shipping option at checkout. I’ll contact you to arrange pick-up.
  • International shipping is available ($25 per order to New Zealand, $35 per order elsewhere). 
  • Once shipped, you will receive a confirmation email with tracking information.

Delivery times are estimates and cannot be guaranteed.

Commissioned Artworks

  • Shipping for unframed commissioned artworks is included in the price of your commission. Commissions are shipped unmounted and unframed unless arranged otherwise.

Framed Artworks

  • All framed artworks are shipped via courier with secure, custom-made protective packaging. This approach ensures fragile glass arrives safely and minimises the chances of permanent damage to the artwork.
  • Shipping cost is calculated based on size, weight, and destination. An estimate can be provided based on your delivery address. You will receive a separate invoice for shipping.

Insurance

I recommend including insurance in the shipping of original artworks where possible. As the cost of insurance can vary with the size and value of the artwork, I can arrange a quote for the insurance costs, along with the packaging costs, in advance, if required.

Courier

I use Australia’s leading parcel courier service who are experienced in fine art packing and freight. An estimated delivery time can be provided once your order has been packaged.

Signature on Delivery

You can request signature on delivery. Please advise at the time of ordering if you would prefer this option.

International Shipping & Customs

For international shipments, please be aware that customs regulations, duties, taxes, and fees may apply. These charges are determined by the destination country’s customs authorities and are the responsibility of the recipient. It is essential to comply with all customs requirements to ensure smooth delivery and avoid any delays or additional charges.

I recommend contacting your local customs office for more information regarding applicable charges for your specific order.

Please note that overseas disruptions mean deliveries may take longer than usual. Contact me for our latest international shipping updates.

Tracking and Confirmation

To keep you informed about your shipment’s progress, I provide tracking numbers or links for all orders. Once your order has been dispatched, you will receive a shipping confirmation email containing the tracking details. You can use this information to track your package through the carrier’s tracking system.

Please note that it may take a short period for the tracking information to become available after the shipment has been processed.

Lost or Damaged Packages

All original artworks are shipped with insurance included.

Once your order has left my hands and is on its way to you, I trust it to the care of my delivery partners. While I do my very best to ensure your package arrives safely, I can’t take responsibility for any loss, delays, or damage that may occur during transit. 

If you have concerns about shipping, or if anything does go wrong, please contact me – I’m always happy to help however I can!

 

*This shipping and packaging policy is subject to change from time to time. Any revisions or updates will be communicated to you through my website.